Saturday, September 17, 2011

Speed Post - 5 days of Sleep

One Fine morning My friend asked me for a favor. She wanted to sent a birthday card to her mother. We discussed all possibilities and settled on India-Post seeing their guarantee of delivery within 48 hours.


3 days before the birthday, in the evening, I went to the Old-JNU Post office with the packet in my hands. I reached by 3:35 PM and was informed the counter is only upto 3:30 and is closed. Oh... Very Punctual, I had to return without sending it.


Next day I went to the post office in the morning itself.


The movement particulars of
ED5268XXXXXIN are as follows:

Date & TimeFrom OfficeTo OfficeEventRemarks
13/09/2011 11:37:41JNUArticle Booked
13/09/2011 15:34:23JNUNEW DELHIArticle BaggedBag Number : EBD0003634713
17/09/2011 00:56:57JNUNEW DELHIBag IS ReceivedBag Number: EBD0003634713
17/09/2011 00:57:12____NEW DELHIBag IS OpenedBag number: EBD0003634713
17/09/2011 00:57:13NEW DELHIArticle Received
17/09/2011 06:16:55NEW DELHIBHUBANESWARArticle BaggedBag Number : EBD0003562469
17/09/2011 09:04:39NEW DELHIPALAM TMOBag IS ReceivedBag Number: EBD0003562469
17/09/2011 12:04:31PALAM TMOBHUBANESWARBag Sent through 6E-259Scheduled Dep.17/09/2011 16:25:00 hrs.

Date and Time noted above are GMT+5.30
Respected Sir,

I had booked a packet by speed post from Old JNU post office on 13th of September with consignment no ED5268XXXXXIN addressed to Bhubaneshwar.
The tracking facility was not updated for 14th, 15th and 16th and today, ie, on 17th I found that my consignment has been received at New Delhi and is kept to be sent to Bhubaneshwar.

I found it defeating the purpose of Speed Post if the packet takes four days to reach New Delhi from Old JNU post office, and an element of official negligence in it.

I have complained in the web based grievance handling system and wants the justice to be done. (Complaint is registered with Complaint No. 100XXX-3XXX1)

So I humbly request you to do the required enquiry to ascertain the reasons for this delay and take the necessary action to uphold the status of India Post.

Your Faithfully


No reply for the complaint and the speed post was delivered after 6 Days.



Date & TimeFrom OfficeTo OfficeEventRemarks
13/09/2011 11:37:41JNU Article Booked
13/09/2011 15:34:23JNUNEW DELHIArticle BaggedBag Number : EBD0003634713
17/09/2011 00:56:57JNUNEW DELHIBag IS ReceivedBag Number: EBD0003634713
17/09/2011 00:57:12____NEW DELHIBag IS OpenedBag number: EBD0003634713
17/09/2011 00:57:13 NEW DELHIArticle Received
17/09/2011 06:16:55NEW DELHIBHUBANESWARArticle BaggedBag Number : EBD0003562469
17/09/2011 09:04:39NEW DELHIPALAM TMOBag IS ReceivedBag Number: EBD0003562469
17/09/2011 12:04:31PALAM TMOBHUBANESWARBag Sent through 6E-259Scheduled Dep.17/09/2011 16:25:00 hrs.
18/09/2011 09:20:30NEW DELHIBHUBANESWARBag IS ReceivedBag Number: EBD0003562469
18/09/2011 09:20:51____BHUBANESWARBag IS OpenedBag number: EBD0003562469
18/09/2011 09:20:52 BHUBANESWARArticle Received
18/09/2011 21:16:58BHUBANESWAROLD TOWN MDGArticle BaggedBag Number : EBO0000288464
18/09/2011 21:17:07BHUBANESWAROLD TOWN MDGBag Sent through MMSScheduled Dep.18/09/2011 21:30:00 hrs.
19/09/2011 10:36:22BHUBANESWAROLD TOWN MDGBag IS ReceivedBag Number: EBO0000288464
19/09/2011 10:36:42 OLD TOWN MDGArticle Received
19/09/2011 10:36:42____OLD TOWN MDGBag IS OpenedBag number: EBO0000288464
19/09/2011 OLD TOWN MDGArticle Delivered

Now You Know why government shouldn't and cannot run business....